Sync Problem: iPhone And PCs Based on Intel P55 Chipset Running Windows 7

Guess what… If you’re having trouble syncing your iPhone with a PC based on the Intel P55 chipset and running Windows 7, you’re not alone.

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If you’re checking AdMob’s statistics or even Flickr statistics, the iPhone is the supreme ruler , in the top smartphones list. On the other hand, on Amazon, Windows 7 is hotter than Harry Potter. Guess what… If you’re having trouble syncing your iPhone with a PC based on the Intel P55 chipset and running Windows 7, you’re not alone.

If you are running a Intel Machine with the P55 Chipset and Windows 7, you will find that iTunes will recognize your iPhone, but when you are trying to sync your iDevice, iTunes will give you an “0xE8000065” error, which is an an iPhone-connection failure notification.

At the moment, to fix this problem, you have 2 options ( not bullet proof tho ) :

  • Some users have had success with fixes including deleting the iPodDevices.xml file from C:\Users username\AppData\Local\Apple Computer\iTunes, by disabling Bonjour, or by digging into the BIOS to turn on C-state capability.
  • use an USB hub

A note from a Microsoft spokesperson says:

Microsoft has not seen this particular question posed in the Microsoft Answers for Windows 7 community forum, nor in any of our call centers. We reviewed the issue raised on the Apple Discussion Board and are currently investigating. If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site.

Another problem is that, Apple is scheduled to ship versions of its new 27-inch iMacs with Intel Core i5 or Core i7 processors during November. Although Apple doesn’t reveal their chipset choices, it stands to reason that the new iMacs will be P55-based. So, will Mac users have the same problems as PC users?

[thx Mark, via TheRegister ]


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